Most of you will have heard of the phrase ‘building the plane as you fly it’.
They say real change takes place in real work, and for the last few years the experience of working with our local delivery pilots has certainly felt like this.
Yet it is very easy as you are going along, immersed in the challenges of the moment, to forget the learning and insight that you pick up along the way – what went well, what didn’t really work and how to confront and use that.
Before you know it, you’ve worked with others to build something different and you have to work hard at remembering the journey.
Today, we are publishing the story of the local delivery pilots, ‘People and Places: The story of doing it differently’, in order to capture and share the collective learning to date. Covering the period from concept in 2017 through to the vivid realities of the current pandemic, I hope our collective story will resonate with anyone who is wrestling with the challenge of tackling inequalities through ‘system change’ in places.